1. Scalability:

• Consider: Your company's projected growth and future needs.
• Example: If your business is rapidly expanding and anticipates significant increases in product offerings or customer volume, a scalable platform that can accommodate future growth is essential.

2. Integration Capabilities:

• Consider: The integration of your platform with existing systems like ERP, CRM, and accounting software.
• Example: A seamless integration with your ERP system can streamline order processing, inventory management, and financial reporting.

3. Customization Options:

• Consider: The ability to customize the platform to match your brand identity and specific business requirements.
• Example: A platform that allows you to personalize the checkout process, product pages, and overall user experience can enhance customer satisfaction.

4. Security Features:

• Consider: The platform's security measures to protect sensitive customer data and prevent unauthorized access.
• Example: Robust security features such as SSL encryption, data backups, and regular security audits are crucial for maintaining customer trust.

5. User Experience: 

• Consider: The ease of use for both your customers and internal team members.
• Example: A user-friendly interface with intuitive navigation can improve customer satisfaction and reduce training time for your employees.

6. Mobile Optimization:

• Consider: The platform's performance on mobile devices, as a growing number of B2B transactions are conducted on smartphones and tablets.
• Example: A responsive design that adapts to different screen sizes ensures a seamless shopping experience for mobile users.

7. Search Engine Optimization (SEO):

• Consider: The platform's SEO features and tools to improve your website's visibility in search engine results.
• Example: A platform with built-in SEO features like meta tags, URL optimization, and sitemaps can help you attract organic traffic and increase online sales.

8. Payment Processing:

• Consider: The platform's payment processing capabilities and integration with various payment gateways.
• Example: A platform that supports multiple payment methods and offers secure payment processing can enhance customer convenience and trust.

9. Customer Relationship Management (CRM) Integration:

• Consider: The platform's ability to integrate with your CRM system to manage customer interactions and data.
• Example: A seamless integration with your CRM can provide valuable insights into customer behavior, preferences, and purchase history.

10. Reporting and Analytics:

• Consider: The platform's reporting and analytics tools to track key performance indicators (KPIs) and measure the success of your eCommerce efforts.
• Example: Robust reporting features can help you analyze sales data, customer behavior, marketing campaigns, and website performance.

11. Pricing and Fees: 

• Consider: The platform's pricing model, including upfront costs, monthly fees, and any additional charges.
• Example: Evaluate the total cost of ownership, including implementation costs, ongoing maintenance, and potential upgrades.

12. Product Information Management (PIM): 

• Consider: The platform's PIM capabilities to effectively manage product data, including attributes, images, and descriptions.
• Example: A robust PIM system can help you maintain accurate and consistent product information across all channels.

13. Order Management:

• Consider: The platform's order management features, including order processing, fulfillment, and shipping.
• Example: A streamlined order management process can improve efficiency and reduce errors.

14. Inventory Management:

• Consider: The platform's inventory management capabilities to track stock levels, manage reorder points, and prevent stockouts.
• Example: A real-time inventory management system can optimize stock levels and reduce carrying costs.

15. Marketing Tools:

• Consider: The platform's built-in marketing tools, such as email marketing, promotions, and loyalty programs.
• Example: A platform with integrated marketing tools can help you drive sales and build customer relationships.

16. Customer Support:

• Consider: The platform provider's customer support services, including response time, availability, and expertise.
• Example: A responsive and knowledgeable support team can help you address any issues or questions promptly.

17. Future Roadmap:

• Consider: The platform provider's future roadmap and plans for product development and updates.
• Example: A company that is committed to innovation and continuous improvement is more likely to provide a platform that meets your long-term needs.

18. Security Compliance:

• Consider: The platform's compliance with industry standards and regulations, such as GDPR or PCI DSS.
• Example: Adherence to security standards can help protect your business and customers from data breaches.

19. Community and Ecosystem: 

• Consider: The platform's community and ecosystem, including available resources, extensions, and integrations.
• Example: A vibrant community can provide valuable support, knowledge sharing, and access to third-party solutions.

20. Implementation and Training: 

• Consider: The platform provider's implementation and training services to ensure a smooth transition and effective use of the platform.
• Example: A comprehensive implementation plan and training program can help you get up and running quickly.